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Last updated: April 20, 2026
Eloviq ("we," "us," or "our") operates this website and store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
We may also generate inferences from the information above to help us improve our Services, personalize your experience, and support marketing and fraud prevention efforts.
We may collect personal information from the following sources:
We may use your personal information for the following purposes:
We use your information to process orders, fulfill purchases, send order confirmations and shipping updates, manage returns or refunds, provide customer support, personalize your experience, and improve our website, product offering, and overall service quality.
We may use your information to send promotional emails, show you relevant advertisements, measure campaign performance, and better understand what products or content may interest you. This may include retargeting or personalized advertising based on your activity on our site.
We use personal information to detect, investigate, prevent, and respond to potentially fraudulent, unauthorized, illegal, or harmful activity, and to help keep our Services secure.
We may use your information to respond to inquiries, provide support, send service-related notices, and maintain our relationship with you.
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our terms, policies, and legal rights.
We may disclose your personal information in the following circumstances:
Our store is hosted by Shopify. Shopify may collect and process personal information when you visit or use our store in order to provide and improve its services. Information you provide through our store may be shared with Shopify and its service providers, including parties that may be located in countries outside your own.
To learn more about how Shopify processes personal information, you can review Shopify's Consumer Privacy Policy at:
https://privacy.shopify.com/en
We and our partners may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, analyze site traffic, measure ad performance, and deliver relevant advertising.
Depending on where you live, you may have the right to manage cookie preferences or opt out of certain types of tracking. You can also adjust your browser settings to block or delete cookies, though doing so may affect how parts of our Services function.
Our Services may contain links to third-party websites or platforms. If you follow those links, your information will be governed by the privacy policies of those third parties, not ours. We are not responsible for the privacy, security, or content practices of third-party sites.
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
We retain personal information for as long as reasonably necessary to provide our Services, fulfill transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reasons we collected it.
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We recommend that you do not send sensitive information through unsecured channels.
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
You may also opt out of marketing emails at any time by clicking the unsubscribe link in our emails. Even if you opt out of promotional communications, we may still send you transactional or service-related messages, such as order confirmations or shipping updates.
If you would like to exercise any privacy rights available to you, please contact us using the details below. We may need to verify your identity before processing your request.
We also honor applicable opt-out mechanisms where required by law, including Global Privacy Control signals where recognized.
Your personal information may be transferred to, stored in, and processed in countries other than the country in which you live. Where required by applicable law, we use recognized legal mechanisms to safeguard personal information transferred across borders.
If you have concerns about how we process your personal information, please contact us first and we will do our best to address your concern. Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will post the updated version on this page and revise the "Last updated" date above.
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, you can contact us at:
Email: support@eloviq.com
Mail: 1700 Woodbury Rd, Orlando, FL 32828, United States
